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Service Model

At ASISCO FM we believe that our Corporate Support Services and the belief in our Vision and Values, are the foundation of our business. Upon this foundation are our four pillars of Service Excellence which include People, Process, Productivity and Performance. By ensuring we always follow this model, we can ensure we deliver the highest standards of Customer Experience to all of our Clients

PEOPLE

Effective Management & Supervision

Recruiting the Appropriate Calibre of Staff

Setting Minimum Staff Competences

Continual Development & Succession Planning

Grooming & Dress Code

PROCESS

Selection of the Correct Tools & Equipment

Availability of Parts & Materials

Partnering With Specialist Suppliers and Contractors

Integration of Technology

Utilisation of Planning & Monitoring Tools

productivity

Selection of the Correct Tools & Equipment

Availability of Parts & Materials

Partnering With Specialist Suppliers and Sub-Contractors

Integration of Technology

Utilisation of Planning & Monitoring Tools

performance

Information Management Utilised

Service Delivery Performance Captured

Asset Performance & History Captured

Transparency & Communication